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Technical Support & Services

From product selection to long-term operation, practical support for global distributors, installers, and project partners.

After-Sales Support

After-Sales Support

Troubleshooting · Cartridge compatibility · Firmware guidance · Maintenance · Quality issue process

Project & Installation Support

Project & Installation Support

Installation drawings · Wiring guidance · App setup · Remote commissioning · Delivery coordination

Pre-Sales Consultation

Pre-Sales Consultation

Product selection · Coverage guidance · Application planning · Alarm / IoT integration · OEM/ODM feasibility

Frequently Asked Questions

No FAQs for this series yet.

What is the maximum protection volume of the FS-P600R?

The FS-P600R can provide protection for areas of up to 600 m³, depending on room layout, site conditions, installation configuration, and selected smoke output mode.

Can the FS-P600R connect to an existing alarm system?

Yes. The system supports a wired dry-contact trigger signal for connection with compatible alarm panels and security systems.

How many smoke output levels are available?

The FS-P600R provides three adjustable output modes for different protection volumes and project requirements.

Does the FS-P600R include a siren?

Yes. The system includes a 120 dB siren for audible warning and intrusion deterrence.

Does the system support backup power?

Yes. The FS-P600R supports an external 12V/10A power supply and a compatible backup battery configuration.

How are the smoke cartridges replaced?

The smoke cartridges are replaceable and designed for convenient replenishment. Always confirm model compatibility and follow the applicable installation instructions before replacement.

Does the system require special maintenance?

The FS-P600R is designed for easy installation and routine operation without special daily maintenance. Periodic system checks and replacement of the smoke cartridge after activation may be required.

Can the FS-P600R be customized?

Verinuo supports selected OEM/ODM and project-specific requirements, including enclosure, wiring, control functions, packaging, and system integration, subject to technical evaluation.

No FAQs for this series yet.

No FAQs for this series yet.

No general FAQs yet.

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