1. Introduction
Sichuan Verinuo Tech Co., Ltd. ("Verinuo", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit our website at www.verinuo.com (the "Website"), how we use it, and the rights you have over your data.
By using the Website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Website.
2. Information We Collect
2.1 Information You Provide Voluntarily
・Inquiry and Quote Requests. When you submit an inquiry form, request a quote, or use our Demand Entry feature, we collect your name, email address, phone number, company name, country/region, and the details of your message or project requirements.
・Newsletter Subscription. If you subscribe to our newsletter, we collect your email address.
・Direct Communications. If you contact us by email, WhatsApp, or other channels, we keep a record of that correspondence.
・Downloads and Support Requests. When you request catalogs, datasheets, or technical support, we may collect the contact details you provide.
2.2 Information Collected Automatically
When you visit the Website, we and our service providers may automatically collect:
・IP address and approximate geographic location
・Browser type and version, device type, and operating system
・Pages visited, time spent on pages, referring URLs, and exit pages
・Cookie and similar tracking data (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect to:
・Respond to your inquiries, quote requests, and technical support questions
・Communicate with you about products, orders, OEM/ODM projects, and after-sales services
・Send you our newsletter if you have subscribed (you may unsubscribe at any time)
・Improve the content, functionality, and performance of the Website
・Analyze usage trends and measure the effectiveness of our marketing
・Detect, prevent, and address technical issues, fraud, or abuse
・Comply with applicable legal, accounting, or regulatory obligations
4. Legal Bases for Processing (GDPR)
Where the EU/UK General Data Protection Regulation (GDPR) applies, we process personal data on the following legal bases:
・Consent — for newsletter subscriptions, marketing communications, and non-essential cookies
・Performance of a contract — to respond to inquiries, prepare quotations, and fulfil orders
・Legitimate interests — to operate and secure the Website, improve our services, and conduct B2B relationship management
・Legal obligation — where retention or disclosure is required by law
5. Cookies and Similar Technologies
We use cookies and similar technologies to operate the Website and understand how it is used. For details, including the types of cookies used and how to control them, please read our Cookie Policy.
6. How We Share Your Information
We do not sell or rent your personal data. We share information only with:
・Service providers — hosting providers, email delivery services, analytics providers, and IT support, who process data on our behalf under contractual confidentiality obligations
・Business partners — such as distributors or logistics providers, only to the extent necessary to serve your request or fulfil an order
・Professional advisers — lawyers, auditors, and insurers where reasonably required
・Authorities — where disclosure is required by law, regulation, or valid legal process
If we engage in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to this Privacy Policy.
7. International Data Transfers
Our operations are based in China, and your information may be transferred to and stored on servers located outside your country of residence. Where required, we will apply appropriate safeguards for such transfers, such as standard contractual clauses or your explicit consent.
8. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy:
・Inquiry and correspondence records: up to 5 years after last contact
・Newsletter data: until you unsubscribe
・Website analytics: typically no longer than 14 months
We may retain data longer where required by law or to establish, exercise, or defend legal claims.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
・Access the personal data we hold about you
・Correct inaccurate or incomplete data
・Delete your personal data
・Restrict or object to certain processing
・Request portability of your data
・Withdraw consent at any time (where processing is based on consent)
・Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@verinuo.com. If you are in the EU/UK and believe we have not handled your data properly, you may also lodge a complaint with your local data protection authority.
10. Data Security
We use reasonable administrative, technical, and physical safeguards — such as encrypted transmission (HTTPS), access controls, and staff training — to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our Website and products are intended for business and professional users. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us and we will delete it.
12. Third-Party Links
The Website may contain links to third-party websites (such as WhatsApp or partner sites). We are not responsible for the privacy practices of those websites and encourage you to review their policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date above indicates when it was last revised. Material changes will be highlighted on the Website. Continued use of the Website after changes take effect constitutes acceptance of the updated policy.
14. Contact Us
Sichuan Verinuo Tech Co., Ltd.
No. 8-57, Wanhua Avenue, Meishan, Sichuan, China
Email: info@verinuo.com
Website: www.verinuo.com